FAQ
Frequently Asked Questions (FAQ)
1. What makes Lovemee Naturals products different?
All of our products are handcrafted in small batches using 100% natural, plant-based ingredients. We never use sulfates, parabens, synthetic fragrances, or harsh chemicals—only herbs, oils, and ingredients you can trust.
2. Are your products safe for sensitive skin?
Yes! Our formulas are designed to be gentle and nourishing. However, we always recommend doing a patch test before using any new product, especially if you have sensitive or allergy-prone skin.
3. Are your products organic?
While not all ingredients are certified organic, we prioritize organic and ethically sourced ingredients whenever possible to ensure the highest quality and effectiveness.
4. Can I use your products on children?
Many of our products are gentle enough for children, especially our hair oils, soaps, and herbal teas. We recommend checking product descriptions and consulting with a healthcare provider for young children or babies.
5. Do you offer custom blends or bulk orders?
Yes! We offer custom herbal blends and bulk ordering for select products. Please email us directly at lovemeenaturals@gmail.com for inquiries.
6. How should I store your products?
Store in a cool, dry place away from direct sunlight. Some products, like natural oils or herbal teas, may last longer when refrigerated.
7. How long does shipping take?
Orders are typically processed within 3–5 business days. Shipping times vary based on location but usually take between 3–7 business days for U.S. orders.
8. Do you offer refunds or exchanges?
Due to the nature of our handmade products, we do not accept returns. However, if your item arrives damaged or you have an issue with your order, please contact us within 7 days and we’ll make it right.
9. Are your products vegan and cruelty-free?
Yes! All Lovemee Naturals products are cruelty-free, and many are 100% vegan. Product listings will note if animal-derived ingredients like beeswax or honey are used.
10. How can I contact you?
You can reach us anytime at lovemeenaturals@gmail.com or through the contact form on our website. We’d love to hear from you!